"Her passion for accessibility and inclusive design didn’t just shape her work—it inspired the entire team. The impact of her presence is still felt in how we approach UX today.”
John Rines Munro
UX Lead, Mass General Brigham Health Plan
“Jackie helped move us from the middle of the pack into a top-2 digital experience in our market and positioned us as one of the leading healthcare digital strategies in the country, according to Becker’s Healthcare in 2024.”
Nick Dougherty
VP of Digital, Mass General Brigham Health Plan
“As a design lead at Vigor, Jackie works exceptionally well across our key functions and ensures that requirements are accurately captured, and in turn, reflected in surprisingly creative ways.”
